- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AWS US East - prod-us-east-3: Ingestion
- Regions
- us, us-east-3
- Down Index
- 36of 100
What to do
Check whether you use Grafana Cloud AWS US East - prod-us-east-3: Ingestion in us, us-east-3. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 19m it lasted.
Anything that failed between 2026-04-10 19:42 UTC and 2026-04-10 21:02 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 3
- investigating
We are currently investigating a write outage affecting prod-us-east-3. The issue began at 18:50 UTC. Users may experience errors, timeouts, or unavailability while we work to identify the cause and restore service.
provider
- monitoring
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within an hour.
provider
- resolved
This incident has been resolved. Thank you for your patience.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-96949744d6
Is Grafana Cloud still down?
No, this incident was resolved 2026-04-10 21:02 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
1h 19m, from 2026-04-10 19:42 UTC to 2026-04-10 21:02 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS US East - prod-us-east-3: Ingestion in us, us-east-3.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.