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Grafana Cloud

Gateway Slowness Detected in Prod (US-East-1)

Degraded Lasted 2d 5h · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
GCP US East - prod-us-east-1
Regions
us, us-east-1
Down Index
31of 100

What to do

  • Check whether you use Grafana Cloud GCP US East - prod-us-east-1 in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 5h it lasted.

    Anything that failed between 2026-04-28 09:20 UTC and 2026-04-30 15:11 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 2

  1. investigating

    Successful requests have dropped, users may not be able to access their instances.. The issue is under investigation.

    provider

  2. resolved

    After further review, this was a false alarm and should not have affected any users. This incident has been resolved. Thank you for your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1d8f68755d

Is Grafana Cloud still down?

No, this incident was resolved 2026-04-30 15:11 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

2d 5h, from 2026-04-28 09:20 UTC to 2026-04-30 15:11 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named GCP US East - prod-us-east-1 in us, us-east-1.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.