- Level
- confirmed
- Worst impact
- Degraded
- Components
- Grafana.com, Support Tickets, Integrations, Cost Management and Billing, Fleet Management, Incident Management and Response (IRM), Public Snapshots, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: API, GCP UK - prod-gb-south-0: Ingestion, GCP UK - prod-gb-south-0: Public Probes, GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Alertmanager, GCP UK - prod-gb-south-0: Ingestion, GCP UK - prod-gb-south-0: Metrics Generator
- Down Index
- 21of 100
What to do
Check whether you use Grafana Cloud Grafana.com, Support Tickets, Integrations, Cost Management and Billing and 22 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 50m it lasted.
Anything that failed between 2026-10-20 12:43 UTC and 2026-10-20 16:33 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 6
- investigating
As of 06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.
provider
- identified
We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c5139661d4
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-20 16:33 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
3h 50m, from 2026-10-20 12:43 UTC to 2026-10-20 16:33 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named Grafana.com, Support Tickets, Integrations, Cost Management and Billing and 22 more.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.