Grafana Cloud non-billing usage metrics gaps in select regions

What to do

• Check whether you use Grafana Cloud in ap-south-1, ca-east-0, eu, eu-central-0. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-07-29 18:49 UTC and 2026-07-29 18:49 UTC may need a replay.

• Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 1

1. resolvedJul 29, 2026, 6:49 PM UTC

   Impact period: April 1 – July 29, 2026 Summary: During this period, some customers in a subset of regions may have experienced gaps in select ruler/recording rule metrics within their Grafana Cloud instances. Not all customers or environments in the listed regions were affected. Affected regions: A subset of environments across the following regions may have been impacted: ap-south-1 au-southeast-1 ca-east-0 eu-central-0 eu-west-2 eu-west-7 us-west-0 Affected values: grafanacloud_instance_queries_per_second grafanacloud_instance_rule_config_last_reload_successful grafanacloud_instance_rule_evaluations_total:rate5m grafanacloud_instance_rule_evaluation_failures_total:rate5m grafanacloud_instance_rule_group_interval_seconds grafanacloud_instance_rule_group_last_duration_seconds grafanacloud_instance_rule_group_iterations_total:rate5m grafanacloud_instance_rule_group_iterations_missed_total:rate5m grafanacloud_instance_rule_group_last_evaluation_timestamp_seconds grafanacloud_instance_rule_group_rules grafanacloud_instance_ruler_queries_failed_total:rate5m grafanacloud_instance_ruler_queries_zero_fetched_series_total:rate5m grafanacloud_instance_ruler_notifications_sent_total:rate5m grafanacloud_instance_ruler_notifications_errors_total:rate5m grafanacloud_instance_ruler_notifications_queue_capacity grafanacloud_instance_ruler_notifications_queue_length grafanacloud_instance_ruler_notifications_latency_seconds:99quantile grafanacloud_instance_ruler_notifications_latency_seconds:50quantile Current status: This issue has been resolved. No further action is required from customers. If you continue to notice gaps in the metrics described above, please reach out to support and reference this incident.

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Corrections

None so far.

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