- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Brazil - prod-sa-east-1, AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Rule Evaluation, AWS Canada - prod-ca-east-0, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Germany - prod-eu-west-4, AWS Canada - prod-ca-east-0: Rule Evaluation, AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API, AWS Canada - prod-ca-east-0: Alertmanager, AWS India - prod-ap-south-1, AWS Germany - prod-eu-west-2: Rule Evaluation, AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2: Alertmanager, AWS UAE - prod-me-central-1: Rule Evaluation, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS UAE - prod-me-central-1: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1, AWS UAE - prod-me-central-1: Alertmanager, AWS India - prod-ap-south-1: Rule Evaluation, AWS Sweden - prod-eu-north-0, AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API, AWS Japan - prod-ap-northeast-0: Rule Evaluation, AWS Switzerland - prod-eu-central-0, AWS Japan - prod-ap-northeast-0: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1: Rule Evaluation, AWS UAE - prod-me-central-1, AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS Singapore - prod-ap-southeast-1: Alertmanager, AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API, AWS US East (OH) - prod-us-east-2, AWS Sweden - prod-eu-north-0: Alertmanager, AWS US West - prod-us-west-0, AWS Sweden - prod-eu-north-0: Rule Evaluation, AWS US East (OH) - prod-us-east-0: Rule Evaluation, AWS US East (OH) - prod-us-east-0: Alertmanager and Rules Configuration API, Azure US Central - us-central2, AWS US East (OH) - prod-us-east-0: Alertmanager, Azure Netherlands - prod-eu-west-3, AWS US West - prod-us-west-0: Rule Evaluation, AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API, GCP Australia - prod-au-southeast-0, AWS US West - prod-us-west-0: Alertmanager, GCP Belgium - prod-eu-west-0, AWS Ireland - prod-eu-west-6, GCP Brazil - prod-sa-east-0, AWS Switzerland - prod-eu-central-0, GCP India - prod-ap-south-0, Azure Netherlands - prod-eu-west-3: Rule Evaluation, Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API, GCP Singapore - prod-ap-southeast-0, Azure Netherlands - prod-eu-west-3: Alertmanager, Azure US Central - us-central2: Rule Evaluation, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, Azure US Central - us-central2: Alertmanager and Rules Configuration API, Azure US Central - us-central2: Alertmanager, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP Australia - prod-au-southeast-0: Rule Evaluation, GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API, GCP US East - prod-us-east-1, GCP Australia - prod-au-southeast-0: Alertmanager, GCP Belgium - prod-eu-west-0: Rule Evaluation, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager, GCP Brazil - prod-sa-east-0: Rule Evaluation, GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API, GCP Brazil - prod-sa-east-0: Alertmanager, GCP India - prod-ap-south-0: Rule Evaluation, GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API, GCP India - prod-ap-south-0: Alertmanager, GCP Singapore - prod-ap-southeast-0: Rule Evaluation, GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API, GCP Singapore - prod-ap-southeast-0: Alertmanager, GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager, GCP US Central - prod-us-central-0: Rule Evaluation, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager, Federal Cloud - AWS US Gov West
- Regions
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-4, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central-3, us-central-4, us-central2, us-east-0, us-east-1, us-east-2, us-west-0
- Down Index
- 43of 100
What to do
Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API and 86 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3d 17h it lasted.
Anything that failed between 2026-04-20 21:12 UTC and 2026-04-24 15:04 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- monitoring
Grafana Labs is taking steps to safeguard our Grafana Cloud platform against unauthorized use while maintaining the Grafana Cloud Free and Trial tiers of service our users and the community have come to rely on. As of Monday April 20, alerting and reporting capabilities have been disabled in new Grafana Cloud Free and trial stacks. We are working towards deploying improvements and restoring those functionalities in a way that keeps our platform secure and open for all of our users.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
Grafana Labs is implementing measures to safeguard the Grafana Cloud platform against ongoing unauthorized use while preserving the capabilities relied upon by our community. Effective immediately, we have made the following modifications to the platform: Alerting Email alerting has been disabled for new Grafana Cloud Free and Trial accounts; however, all other integrations such as webhooks remain functional. Additionally, Cloud Alertmanager is now disabled for Grafana instances in these accounts, requiring all configuration to occur via the native Grafana Alertmanager. Existing Grafana Cloud accounts remain unaffected by these restrictions and all other Grafana Cloud account types are also unaffected. Reporting To prevent the distribution of unauthorized emails, Grafana instances in new Grafana Cloud Free and Trial accounts are limited to sending reports exclusively to users within their Grafana instance. Standard reporting functionality continues unrestricted for existing Grafana Cloud accounts and all other Grafana Cloud account types. We remain committed to further refining platform security to ensure a safe and open environment for our entire user base.
provider
- resolved
Grafana Labs has taken steps to safeguard the Grafana Cloud platform against the distribution of unauthorized emails. We have implemented the following changes to new Grafana Cloud Free and Trial accounts, effective immediately: Users who open Grafana Cloud Free and Trial accounts can only send email alerts and reports to users within their Grafana instance. Other email recipients will be rejected. Additionally, the Cloud Alertmanager is no longer available for these instances, requiring all alerting to be configured via the native Grafana Alertmanager. All other integrations for alerting remain functional. If users would like to expand their email capabilities, they can upgrade their Grafana Cloud account to scale their use case, as needed. These changes to alerting and reporting will be applied to all new Grafana Cloud Free and Trial accounts. Existing Grafana Cloud Free and Trial accounts opened before April 20 and all other Grafana Cloud account types are unaffected by these changes.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8cee4eeeca
Is Grafana Cloud still down?
No, this incident was resolved 2026-04-24 15:04 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
3d 17h, from 2026-04-20 21:12 UTC to 2026-04-24 15:04 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API and 86 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.