- Level
- confirmed
- Worst impact
- Degraded
- Components
- Cloud Test Runs, Cloud Output Test Runs, Result Analysis, Private Load Zones
- Down Index
- 22of 100
What to do
Check whether you use Grafana Cloud Cloud Test Runs, Cloud Output Test Runs, Result Analysis, Private Load Zones. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 18m it lasted.
Anything that failed between 2026-05-18 08:24 UTC and 2026-05-18 15:42 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
We’re currently investigating an issue that is resulting in degraded performance in metrics processing and test run metrics may take longer than usual to show up. Our team is actively working to identify the cause. Thank you for your patience.
provider
- investigating
We have identified that test runs are getting timed out as a result of the issue This issue first occurred on May 05/15/2026 at 8:00PM UTC.
provider
- monitoring
We've stabilized the system and test runs no longer result in timeout. There is a small delay (a few minutes) in processing metrics at the end of the test run, but most users shouldn't be too negatively impacted by that. We expected the delay/lag to also resolve within the next 30-60 minutes.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cd5a5ac08b
Is Grafana Cloud still down?
No, this incident was resolved 2026-05-18 15:42 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
7h 18m, from 2026-05-18 08:24 UTC to 2026-05-18 15:42 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named Cloud Test Runs, Cloud Output Test Runs, Result Analysis, Private Load Zones.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.