- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us, us-central-0, us-central-5
What to do
Check whether you use Grafana Cloud in us, us-central-0, us-central-5. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 54m it lasted.
Anything that failed between 2026-09-01 15:25 UTC and 2026-09-01 20:20 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 3
- investigating
We are investigating reports of errors affecting Grafana Cloud in US Central (prod-us-central-0, prod-us-central-5). Customers in this region may see timeouts or failed requests when writing or querying logs and metrics. We are looking into this and will post another update as soon as we have more information.
provider
- identified
We have identified the cause as an issue in our cloud provider’s US Central region. A mitigation is in place and recovery is in progress. Customers in prod-us-central-0 and prod-us-central-5 may still see errors or delays with metrics, logs, or Grafana while services come back. We will update this page as recovery continues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5c816e0d6a
Is Grafana Cloud still down?
No, this incident was resolved 2026-09-01 20:20 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
4h 54m, from 2026-09-01 15:25 UTC to 2026-09-01 20:20 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named in us, us-central-0, us-central-5.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.