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Grafana Cloud

Cloud Logs read path outage on eu-west-2

Major outage Lasted 0m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Major outage
Regions
eu, eu-west-2
Down Index
38of 100

What to do

  • Check whether you use Grafana Cloud in eu, eu-west-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-08-18 22:53 UTC and 2026-08-18 22:00 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 1

  1. resolved

    We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fc327d0a88

Is Grafana Cloud still down?

No, this incident was resolved 2026-08-18 22:00 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

0m, from 2026-08-18 22:53 UTC to 2026-08-18 22:00 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named in eu, eu-west-2.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.