- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS Germany - prod-eu-west-2: Rule Evaluation
- Regions
- eu, eu-west-2
What to do
Check whether you use Grafana Cloud AWS Germany - prod-eu-west-2: Rule Evaluation in eu, eu-west-2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.
Anything that failed between 2026-10-21 11:48 UTC and 2026-10-21 13:26 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.
provider
- identified
The root cause of the issue has been indentified and we are working on the remediation steps.
provider
- monitoring
Remediation measures have been applied, and we are monitoring the recovery.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cd6361b90e
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-21 13:26 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
1h 38m, from 2026-10-21 11:48 UTC to 2026-10-21 13:26 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Germany - prod-eu-west-2: Rule Evaluation in eu, eu-west-2.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.