- Level
- confirmed
- Worst impact
- Major outage
- Components
- AWS Australia - prod-au-southeast-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Singapore - prod-ap-southeast-1, AWS US East - prod-us-east-0, GCP US Central - prod-us-central-0
- Regions
- ap-southeast-1, apac, au, eu, eu-west-2, eu-west-4, us, us-central-0, us-east-0
- Down Index
- 64of 100
What to do
Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Singapore - prod-ap-southeast-1 and 2 more in ap-southeast-1, apac, au, eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 17m it lasted.
Anything that failed between 2026-07-09 11:37 UTC and 2026-07-09 19:54 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 8
- investigating
We are currently facing performance degradation on PDC service hosted on Multiple clusters. Our Engineering Team is currently working on fixing the issue, we do apologize for any inconvenience.
provider
- investigating
We are still currently investigating the issue.
provider
- monitoring
A fix has been applied and we are seeing recovery. We will continue to monitor this.
provider
- monitoring
We are seeing recovery in some deployments, while others not just yet. We are continuing to monitor this incident.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- identified
We are continuing to see disruptions across multiple deployments, ranging from degraded performance to full outages for some customers. Additional resources have been engaged to mitigate this issue. We will post updates as they become available.
provider
- monitoring
We are now seeing recovery of PDC traffic to the affected customers. Our team will continue to monitor across shifts.
provider
- resolved
This incident has been resolved. Thank you for your patience.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7b00bbe5f6
Is Grafana Cloud still down?
No, this incident was resolved 2026-07-09 19:54 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
8h 17m, from 2026-07-09 11:37 UTC to 2026-07-09 19:54 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Singapore - prod-ap-southeast-1 and 2 more in ap-southeast-1, apac, au, eu.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.