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Grafana Cloud

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

Degraded Lasted 0m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-2

What to do

  • Check whether you use Grafana Cloud in us, us-east-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-12 09:58 UTC and 2026-10-09 08:30 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 1

  1. resolved

    Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e148775324

Is Grafana Cloud still down?

No, this incident was resolved 2026-10-09 08:30 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

0m, from 2026-10-12 09:58 UTC to 2026-10-09 08:30 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named in us, us-east-2.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.