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Grafana Cloud

Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7

Partial outage Lasted 1h 13m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
us, us-central-7
Down Index
36of 100

What to do

  • Check whether you use Grafana Cloud in us, us-central-7. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 13m it lasted.

    Anything that failed between 2026-05-01 09:14 UTC and 2026-05-01 10:27 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 4

  1. investigating

    We are investigating an issue with ingesting Metrics for AWS Cloud Provider Observability with Metric Streams. Users experiencing this issue may encounter ingestion errors in the "prod-us-central-7" region only starting from ~06:30UTC. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bba0e9a713

Is Grafana Cloud still down?

No, this incident was resolved 2026-05-01 10:27 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

1h 13m, from 2026-05-01 09:14 UTC to 2026-05-01 10:27 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named in us, us-central-7.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.