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Grafana Cloud

Cannot access dashboard set up as a home page

Degraded Lasted 32m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
AWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Switzerland - prod-eu-central-0, Azure Netherlands - prod-eu-west-3, GCP US Central - prod-us-central-0
Regions
ap-south-1, ap-southeast-1, apac, eu, eu-central-0, eu-west-3, in, us, us-central-0
Down Index
36of 100

What to do

  • Check whether you use Grafana Cloud AWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Switzerland - prod-eu-central-0, Azure Netherlands - prod-eu-west-3 and 1 more in ap-south-1, ap-southeast-1, apac, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.

    Anything that failed between 2026-07-08 10:28 UTC and 2026-07-08 11:00 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 2

  1. investigating

    We are currently investigating an issue affecting some customers who are unable to load or access their dashboards when configured as their home page. We will update once we have more information on this.

    provider

  2. resolved

    We have found that the issues are related to the grafana.unifiedHomepage feature rollout active 16:50 UTC yesterday, to 10:20 UTC today. We have rolled this back and systems are now working as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a93f3f48f4

Is Grafana Cloud still down?

No, this incident was resolved 2026-07-08 11:00 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

32m, from 2026-07-08 10:28 UTC to 2026-07-08 11:00 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Switzerland - prod-eu-central-0, Azure Netherlands - prod-eu-west-3 and 1 more in ap-south-1, ap-southeast-1, apac, eu.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.