- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-4
- Regions
- au, eu, eu-west-2, eu-west-4, us, us-central-4, us-east-2
- Down Index
- 34of 100
What to do
Check whether you use Grafana Cloud AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2, GCP Australia - prod-au-southeast-0 and 1 more in au, eu, eu-west-2, eu-west-4. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.
Anything that failed between 2026-10-04 18:20 UTC and 2026-10-04 18:33 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 2
- investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.
provider
- resolved
Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c6726a04b6
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-04 18:33 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
14m, from 2026-10-04 18:20 UTC to 2026-10-04 18:33 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2, GCP Australia - prod-au-southeast-0 and 1 more in au, eu, eu-west-2, eu-west-4.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.