- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West
- Regions
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-4, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central-3, us-central-4, us-central2, us-east-0, us-east-1, us-east-2, us-west-0
- Down Index
- 43of 100
What to do
Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 18h 53m it lasted.
Anything that failed between 2026-07-17 18:22 UTC and 2026-07-18 13:15 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
We’re currently investigating an issue with user logins with the None role in Grafana Cloud. Our team is actively working to identify the cause. Thank you for your patience.
provider
- identified
We’ve identified the cause of the issue impacting users with the role of None from logging in. Our team is currently implementing a fix.
provider
- identified
We are in the process of implementing a fix and are monitoring the rollout. Thank you for your patience.
provider
- resolved
Users with the None role authenticating via Grafana.com should be able to access their stacks again
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a5f5a2a546
Is Grafana Cloud still down?
No, this incident was resolved 2026-07-18 13:15 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
18h 53m, from 2026-07-17 18:22 UTC to 2026-07-18 13:15 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.