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Grafana Cloud

Partial Read Outage for Loki in prod-us-east-4

Degraded Lasted 0m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-4
Down Index
16of 100

What to do

  • Check whether you use Grafana Cloud in us, us-east-4. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-07-31 20:33 UTC and 2026-07-31 19:30 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 1

  1. resolved

    We are investigating a partial read outage affecting Loki in prod-us-east-4. Between 19:41 UTC and 19:50 UTC, a significant portion of read queries may have failed or returned errors. The issue has been identified and service has been restored. We are continuing to investigate the underlying cause and will provide additional information as it becomes available.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0be6790cfc

Is Grafana Cloud still down?

No, this incident was resolved 2026-07-31 19:30 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

0m, from 2026-07-31 20:33 UTC to 2026-07-31 19:30 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named in us, us-east-4.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.