- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West
- Regions
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-4, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central-3, us-central-4, us-central2, us-east-0, us-east-1, us-east-2, us-west-0
What to do
Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5d 21h it lasted.
Anything that failed between 2026-06-18 15:18 UTC and 2026-06-24 12:46 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 9
- investigating
Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana. https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr Impacted users may receive error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We are currently investigating this issue from our end, and will provide updates as they are available.
provider
- monitoring
Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana. https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr Impacted users may receive intermittent error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We continue to work with our CSP on this investigation.
provider
- monitoring
Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana. https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr We are continuing to work with our CSP on this investigation. Impacted users may receive intermittent error messages such as "Error Loading" or "Failed to load Assets". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in.
provider
- monitoring
We're actively monitoring this issue and working with our 3rd party provider. The next update will be sent on Monday unless there's new information to share.
provider
- monitoring
We’ve verified and begun to implement a fix that will improve loading errors. We are continuing to roll this out to all regions and monitor for efficacy.
provider
- monitoring
We have deployed additional mitigations that should help with remaining errors. We are continuing to monitor error rates.
provider
- monitoring
We are continuing to monitor for further issues.
provider
- monitoring
Error rates have remained near zero, and we continue to monitor.
provider
- resolved
This incident has been resolved. Error rates continued to remain near 0 and operations are performing as expected.
provider
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Corrections
None so far.
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Questions about DWN-a772dbf490
Is Grafana Cloud still down?
No, this incident was resolved 2026-06-24 12:46 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
5d 21h, from 2026-06-18 15:18 UTC to 2026-06-24 12:46 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.