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Grafana Cloud

Issues with Billing/Usage Dashboard Metrics and Panels.

Partial outage Lasted 2h 2m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying, AWS Brazil - prod-sa-east-1: Ingestion, AWS Canada - prod-ca-east-0: Querying, AWS Canada - prod-ca-east-0: Ingestion, AWS Germany - prod-eu-west-2: Querying, AWS Germany - prod-eu-west-2: Ingestion, AWS UAE - prod-me-central-1: Querying, AWS UAE - prod-me-central-1: Ingestion, AWS India - prod-ap-south-1: Querying, AWS India - prod-ap-south-1: Ingestion, AWS Japan - prod-ap-northeast-0: Querying, AWS Japan - prod-ap-northeast-0: Ingestion, AWS Singapore - prod-ap-southeast-1: Querying, AWS Singapore - prod-ap-southeast-1: Ingestion, AWS Sweden - prod-eu-north-0: Querying, AWS Sweden - prod-eu-north-0: Ingestion, AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Ingestion, AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, Azure Netherlands - prod-eu-west-3: Querying, Azure Netherlands - prod-eu-west-3: Ingestion, AWS Ireland - prod-eu-west-6, AWS Switzerland - prod-eu-central-0, Azure US Central - us-central2: Querying, Azure US Central - us-central2: Ingestion, Azure US Central - us-central7: Ingestion, GCP Australia - prod-au-southeast-0: Querying, GCP Australia - prod-au-southeast-0: Ingestion, GCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestion, GCP Brazil - prod-sa-east-0: Querying, GCP Brazil - prod-sa-east-0: Ingestion, GCP India - prod-ap-south-0: Querying, GCP India - prod-ap-south-0: Ingestion, GCP Singapore - prod-ap-southeast-0: Querying, GCP Singapore - prod-ap-southeast-0: Ingestion, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Ingestion, GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Querying, GCP US Central - prod-us-central-5: Ingestion, GCS US - cortex-prod-04: Ingestion, GCS US - cortex-prod-04: Querying, Federal Cloud - AWS US Gov West, Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion
Regions
ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, ap-southeast-2, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central-5, us-central-7, us-central2, us-central7, us-east-0, us-west-0
Down Index
49of 100

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying, AWS Brazil - prod-sa-east-1: Ingestion and 46 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 2m it lasted.

    Anything that failed between 2026-07-30 13:15 UTC and 2026-07-30 15:17 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 4

  1. investigating

    We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud. We are working on identifying and resolving the issue

    provider

  2. identified

    We have identified the issue, and are working on deploying a fix.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8887491140

Is Grafana Cloud still down?

No, this incident was resolved 2026-07-30 15:17 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

2h 2m, from 2026-07-30 13:15 UTC to 2026-07-30 15:17 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying, AWS Brazil - prod-sa-east-1: Ingestion and 46 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.