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Grafana Cloud

Kubernetes Observability Billing & Usage Incorrect

Degraded Lasted 16h 39m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Cost Management and Billing
Down Index
23of 100

What to do

  • Check whether you use Grafana Cloud Cost Management and Billing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16h 39m it lasted.

    Anything that failed between 2026-09-22 21:27 UTC and 2026-09-23 14:06 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 3

  1. investigating

    Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ee2c517418

Is Grafana Cloud still down?

No, this incident was resolved 2026-09-23 14:06 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

16h 39m, from 2026-09-22 21:27 UTC to 2026-09-23 14:06 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named Cost Management and Billing.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.