- Level
- confirmed
- Worst impact
- Degraded
What to do
Check whether your product depends on Grafana Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 50m it lasted.
Anything that failed between 2026-10-03 13:53 UTC and 2026-10-03 19:43 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
The issue is currently resolved but we are continuing to investigate and monitor things at this time.
provider
- resolved
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1bfc4d15c9
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-03 19:43 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
5h 50m, from 2026-10-03 13:53 UTC to 2026-10-03 19:43 UTC, by the times Grafana Cloud posted.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.