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Grafana Cloud

Some Grafana Instances Unavailable

Partial outage Lasted 7h 13m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS India - prod-ap-south-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West
Regions
ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-4, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central-3, us-central-4, us-central2, us-east-0, us-east-1, us-east-2, us-west-0
Down Index
52of 100

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 13m it lasted.

    Anything that failed between 2026-03-27 13:36 UTC and 2026-03-27 20:48 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 6

  1. investigating

    We’re currently investigating an issue which is affecting primarily users on the Free tier. Impacted users will be met with a "your Grafana instance is loading" message indefinitely. Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.

    provider

  2. investigating

    We’re continuing to investigate the issue with Grafana instances. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 1-2 hours.

    provider

  3. investigating

    We’re continuing to investigate the issue with Grafana instances. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 1-2 hours.

    provider

  4. identified

    We’ve identified the cause of the issue impacting the instances. Our team is currently implementing a fix. We’ll provide another update in 1–2 hours, or sooner, if the situation changes.

    provider

  5. monitoring

    We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again in 1 hour.

    provider

  6. resolved

    This incident has been resolved. Thank you for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2c96d6f0b0

Is Grafana Cloud still down?

No, this incident was resolved 2026-03-27 20:48 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

7h 13m, from 2026-03-27 13:36 UTC to 2026-03-27 20:48 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 and 27 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.