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Grafana Cloud

Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.

Partial outage Lasted 19h 59m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Incident Management and Response (IRM)
Regions
us, us-east-3
Down Index
41of 100

What to do

  • Check whether you use Grafana Cloud Incident Management and Response (IRM) in us, us-east-3. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19h 59m it lasted.

    Anything that failed between 2026-07-05 11:37 UTC and 2026-07-06 07:37 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 3

  1. identified

    Some IRM alert groups in us-east-3 region may not be able to produce alerts and could be sluggish/misbehaving in general. The issue started around 01:00 UTC on July 3rd. The issue has been identified and the cause of the issue has been fixed. Our team is actively working on getting the service back to healthy state.

    provider

  2. monitoring

    The work on bringing services back to healthy state is completed and alerts should be created correctly, without a delay now. We're keeping the incident open and monitoring for any potential hiccups that might occur.

    provider

  3. resolved

    We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-935b8a6759

Is Grafana Cloud still down?

No, this incident was resolved 2026-07-06 07:37 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

19h 59m, from 2026-07-05 11:37 UTC to 2026-07-06 07:37 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named Incident Management and Response (IRM) in us, us-east-3.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.