- Level
- confirmed
- Worst impact
- Major outage
- Components
- AWS India - prod-ap-south-1: Querying
- Regions
- ap-south-1, in
- Down Index
- 46of 100
What to do
Check whether you use Grafana Cloud AWS India - prod-ap-south-1: Querying in ap-south-1, in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 39m it lasted.
Anything that failed between 2026-05-07 07:18 UTC and 2026-05-07 07:56 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 3
- investigating
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
provider
- monitoring
Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.
provider
- resolved
At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5835e59315
Is Grafana Cloud still down?
No, this incident was resolved 2026-05-07 07:56 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
39m, from 2026-05-07 07:18 UTC to 2026-05-07 07:56 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS India - prod-ap-south-1: Querying in ap-south-1, in.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.