- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AWS US East - prod-us-east-0: Querying
- Regions
- us, us-east-0
- Down Index
- 38of 100
What to do
Check whether you use Grafana Cloud AWS US East - prod-us-east-0: Querying in us, us-east-0. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 37m it lasted.
Anything that failed between 2026-05-27 20:22 UTC and 2026-05-27 22:59 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
We’re currently investigating an issue affecting Prometheus datasources causing 500 internal or Unexpected errors. Our team is actively working to identify the cause. Thank you for your patience.
provider
- investigating
We continue to investigate an issue affecting Prometheus datasources causing intermittent timeouts and unexpected errors, primarily impacting alert rule evaluations. Our team is actively working to identify the cause. Thank you for your patience.
provider
- investigating
We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved. The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause. We’ll provide another update as we learn more.
provider
- resolved
This incident has been resolved. Thank you for your patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5c1944d6ed
Is Grafana Cloud still down?
No, this incident was resolved 2026-05-27 22:59 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
2h 37m, from 2026-05-27 20:22 UTC to 2026-05-27 22:59 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS US East - prod-us-east-0: Querying in us, us-east-0.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.