- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, Azure Netherlands - prod-eu-west-3, GCP US Central - prod-us-central-0
- Regions
- eu, eu-west-2, eu-west-3, us, us-central-0, us-east-0
- Down Index
- 38of 100
What to do
Check whether you use Grafana Cloud AWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, Azure Netherlands - prod-eu-west-3, GCP US Central - prod-us-central-0 in eu, eu-west-2, eu-west-3, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 35m it lasted.
Anything that failed between 2026-04-17 21:23 UTC and 2026-04-17 22:58 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 3
- investigating
As of 20:52 UTC, we are currently investigating degraded Query Caching performance in multiple regions. For datasources where query caching is configured, some queries may take longer than usual. Our team is actively working to identify the cause. Thank you for your patience.
provider
- monitoring
Currently prod-us-east-0 and prod-eu-west-3 have recovered, and we are continuing to monitor prod-us-central-0 which is in the process of recovery.
provider
- resolved
This incident has been resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aef187f5d1
Is Grafana Cloud still down?
No, this incident was resolved 2026-04-17 22:58 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
1h 35m, from 2026-04-17 21:23 UTC to 2026-04-17 22:58 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, Azure Netherlands - prod-eu-west-3, GCP US Central - prod-us-central-0 in eu, eu-west-2, eu-west-3, us.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.