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Grafana Cloud

Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

Degraded Lasted 1h 48m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
AWS Australia - prod-au-southeast-1: Rule Evaluation
Regions
au

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1: Rule Evaluation in au. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 48m it lasted.

    Anything that failed between 2026-11-02 09:20 UTC and 2026-11-02 11:08 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

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Updates from Grafana Cloud 3

  1. investigating

    We are investigating an elevated rate of failures when evaluating Metrics alert and recording rules in AWS Australia (prod-au-southeast-1). Some customers may see rules missed or delayed rule evaluations, which can result in missed or delayed alert notifications and gaps in recorded series. Next update by 10:20 UTC.

    provider

  2. investigating

    We continue to investigate intermittent failures when evaluating alert and recording rules in AWS Australia (prod-au-southeast-1), first observed at approximately 08:00 UTC. Some customers may see rules fail to evaluate or be delayed, which can result in missed or delayed alert notifications and gaps in recorded series. We are continuing to investigate. Next update by 11:15 UTC.

    provider

  3. resolved

    Between approximately 08:00 and 09:40 UTC (about 1 hour 40 minutes), some customers in AWS Australia (prod-au-southeast-1) experienced intermittent failures when evaluating alert and recording rules, which may have caused missed or delayed alert notifications and gaps in recorded series. This has been fully resolved and rule evaluation is operating normally.

    provider

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Corrections

None so far.

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Questions about DWN-4554786269

Is Grafana Cloud still down?

No, this incident was resolved 2026-11-02 11:08 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

1h 48m, from 2026-11-02 09:20 UTC to 2026-11-02 11:08 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-au-southeast-1: Rule Evaluation in au.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.