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Grafana Cloud

Notification Policies and Contact Points Missing in UI on the Slow Release Channel

Degraded Lasted 21h 38m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Rule Evaluation, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Canada - prod-ca-east-0: Rule Evaluation, AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API, AWS Canada - prod-ca-east-0: Alertmanager, AWS Germany - prod-eu-west-2: Rule Evaluation, AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2: Alertmanager, AWS UAE - prod-me-central-1: Rule Evaluation, AWS UAE - prod-me-central-1: Alertmanager and Rules Configuration API, AWS UAE - prod-me-central-1: Alertmanager, AWS India - prod-ap-south-1: Rule Evaluation, AWS India - prod-ap-south-1: Alertmanager and Rules Configuration API, AWS Japan - prod-ap-northeast-0: Rule Evaluation, AWS Japan - prod-ap-northeast-0: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1: Rule Evaluation, AWS Singapore - prod-ap-southeast-1: Alertmanager and Rules Configuration API, AWS Singapore - prod-ap-southeast-1: Alertmanager, AWS Sweden - prod-eu-north-0: Alertmanager and Rules Configuration API, AWS Sweden - prod-eu-north-0: Alertmanager, AWS Sweden - prod-eu-north-0: Rule Evaluation, AWS US East (OH) - prod-us-east-0: Rule Evaluation, AWS US East (OH) - prod-us-east-0: Alertmanager and Rules Configuration API, AWS US East (OH) - prod-us-east-0: Alertmanager, AWS US West - prod-us-west-0: Rule Evaluation, AWS US West - prod-us-west-0: Alertmanager and Rules Configuration API, AWS US West - prod-us-west-0: Alertmanager, AWS Ireland - prod-eu-west-6, AWS Switzerland - prod-eu-central-0, Azure Netherlands - prod-eu-west-3: Rule Evaluation, Azure Netherlands - prod-eu-west-3: Alertmanager and Rules Configuration API, Azure Netherlands - prod-eu-west-3: Alertmanager, Azure US Central - us-central2: Rule Evaluation, Azure US Central - us-central2: Alertmanager and Rules Configuration API, Azure US Central - us-central2: Alertmanager, GCP Australia - prod-au-southeast-0: Rule Evaluation, GCP Australia - prod-au-southeast-0: Alertmanager and Rules Configuration API, GCP Australia - prod-au-southeast-0: Alertmanager, GCP Belgium - prod-eu-west-0: Rule Evaluation, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager, GCP Brazil - prod-sa-east-0: Rule Evaluation, GCP Brazil - prod-sa-east-0: Alertmanager and Rules Configuration API, GCP Brazil - prod-sa-east-0: Alertmanager, GCP India - prod-ap-south-0: Rule Evaluation, GCP India - prod-ap-south-0: Alertmanager and Rules Configuration API, GCP India - prod-ap-south-0: Alertmanager, GCP Singapore - prod-ap-southeast-0: Rule Evaluation, GCP Singapore - prod-ap-southeast-0: Alertmanager and Rules Configuration API, GCP Singapore - prod-ap-southeast-0: Alertmanager, GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Alertmanager, GCP US Central - prod-us-central-0: Rule Evaluation, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager, Federal Cloud - AWS US Gov West
Regions
ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-central-0, eu-north-0, eu-west-0, eu-west-2, eu-west-3, eu-west-6, in, jp, latam, me, me-central-1, sa-east-0, sa-east-1, us, us-central-0, us-central2, us-east-0, us-west-0
Down Index
43of 100

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Rule Evaluation and 57 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 38m it lasted.

    Anything that failed between 2026-04-06 14:48 UTC and 2026-04-07 12:26 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 5

  1. investigating

    We’re currently investigating an issue affecting notification policies and contact points for instances on the slow release channel. Alerting API calls for contact points and notification policies return data as expected, so this appears to be limited to the UI. Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.

    provider

  2. investigating

    We’re continuing to investigate the issue with the alerting UI. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 2 hours.

    provider

  3. identified

    We’ve identified the cause of the issue impacting the Notification Policy and Contact Point UI. Our team is currently implementing a fix. We’ll provide another update when the fix is deployed and we monitor the expected improvement.

    provider

  4. monitoring

    We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again within 2 hours.

    provider

  5. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e5744b1ef0

Is Grafana Cloud still down?

No, this incident was resolved 2026-04-07 12:26 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

21h 38m, from 2026-04-06 14:48 UTC to 2026-04-07 12:26 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Rule Evaluation and 57 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.