- Level
- confirmed
- Worst impact
- Major outage
- Components
- Incident Management and Response (IRM)
- Down Index
- 43of 100
What to do
Check whether you use Grafana Cloud Incident Management and Response (IRM). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 24m it lasted.
Anything that failed between 2026-06-05 16:11 UTC and 2026-06-05 21:35 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 8
- investigating
We are currently investigating an issue impacting permissions for IRM. As a result, users are not currently getting paged. We will provide updates as they become available.
provider
- investigating
Our engineering team is still investigating this issue. We do not have any new information to share at this time, but will continue to provide timely updates.
provider
- identified
We've identified an issue with RBAC, and are working on a fix to restore permission services for those affected.
provider
- monitoring
A fix is being deployed now, and we are monitoring the progress.
provider
- monitoring
We've identified an earlier regression in one of our recent code changes that was affecting resolution of our previous fix. We're deploying this change now and applying a hot fix in the interim to restore access quickly
provider
- monitoring
A fix has been released to prod and rolling out across the fleet for IRM, restoring access to affected customers. Thanks for your patience through this work. We're continuing to monitor to confirm we've returned to a steady state.
provider
- monitoring
Continuing to monitor progress. Most customers affected should have all services restored, with a few remaining customers receiving updates as the rollout finishes out. Thanks again for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a4cfb8d2f7
Is Grafana Cloud still down?
No, this incident was resolved 2026-06-05 21:35 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
5h 24m, from 2026-06-05 16:11 UTC to 2026-06-05 21:35 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named Incident Management and Response (IRM).
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.