- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestion
- Regions
- eu, eu-west-2
What to do
Check whether you use Grafana Cloud AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestion in eu, eu-west-2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.
Anything that failed between 2026-10-23 09:31 UTC and 2026-10-23 10:16 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 2
- investigating
We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.
provider
- resolved
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-ce3ee4d000
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-23 10:16 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
45m, from 2026-10-23 09:31 UTC to 2026-10-23 10:16 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestion in eu, eu-west-2.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.