- Level
- confirmed
- Worst impact
- Degraded
- Components
- Azure Netherlands - prod-eu-west-3
- Regions
- eu, eu-west-3
What to do
Check whether you use Grafana Cloud Azure Netherlands - prod-eu-west-3 in eu, eu-west-3. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h it lasted.
Anything that failed between 2026-10-02 10:03 UTC and 2026-10-02 14:03 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.
provider
- investigating
We are continuing to investigate this issue. Next update by 11:30 UTC.
provider
- identified
We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing to monitor before fully closing this incident.
provider
- resolved
Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-59d5d863cd
Is Grafana Cloud still down?
No, this incident was resolved 2026-10-02 14:03 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
4h, from 2026-10-02 10:03 UTC to 2026-10-02 14:03 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named Azure Netherlands - prod-eu-west-3 in eu, eu-west-3.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.