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Grafana Cloud

Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

Degraded Lasted 11h 33m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Ingestion, GCP US Central - prod-us-central-0: Ingestion
Regions
us, us-central-0, us-central-5

What to do

  • Check whether you use Grafana Cloud GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Ingestion and 1 more in us, us-central-0, us-central-5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 33m it lasted.

    Anything that failed between 2026-10-08 13:06 UTC and 2026-10-09 00:39 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 13

  1. investigating

    Beginning around 10:20 UTC, we have been seeing intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency and occasional errors affecting Grafana Cloud Traces in prod-us-central-0. Customers may see errors or delays when sending metrics, logs and traces. We are actively investigating. Next update by 13:40 UTC.

    provider

  2. investigating

    We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Error rates have decreased, but intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

    provider

  3. investigating

    Update to scope: we have not confirmed any impact to Grafana Cloud Logs, and Logs has been removed from the affected components. We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Error rates have decreased, but intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

    provider

  4. investigating

    We continue to investigate intermittent elevated error rates and latency affecting Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5), and periodic increased latency affecting Grafana Cloud Traces in prod-us-central-0. Intermittent errors and latency may still occur. We are working with our cloud provider as part of the investigation. We do not have an estimated time of resolution at this time. Next update by 14:30 UTC.

    provider

  5. investigating

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We are investigating this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 15:30 UTC.

    provider

  6. investigating

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We are investigating this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 16:30 UTC.

    provider

  7. investigating

    We continue seeing elevated error rates and latency, and keep working with our cloud provider on this issue. Next update by 17:30 UTC.

    provider

  8. investigating

    We are investigating degraded performance with increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and for Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate this with our cloud provider. We do not have an estimated time of resolution at this time. Next update by 18:30 UTC

    provider

  9. investigating

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We have also received reports that some customers using Google Managed Prometheus in this region are experiencing issues when querying their GMP instances. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

    provider

  10. investigating

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We have also received reports that some customers using Google Managed Prometheus in this region are experiencing issues when querying their GMP instances. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

    provider

  11. investigating

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

    provider

  12. investigating

    We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in prod-us-central-0. Customers may experience intermittent errors or delays when sending metrics and traces. We continue to investigate the issue with our cloud provider. We do not have an estimated time to resolution at this time.

    provider

  13. resolved

    This incident has been resolved

    provider

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Corrections

None so far.

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Questions about DWN-09d6ce7f98

Is Grafana Cloud still down?

No, this incident was resolved 2026-10-09 00:39 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

11h 33m, from 2026-10-08 13:06 UTC to 2026-10-09 00:39 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Ingestion and 1 more in us, us-central-0, us-central-5.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.