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Grafana Cloud

Prometheus writes, Logs, and Synthetic Monitoring in prod-eu-west-3 are degraded

Degraded Lasted 1d 3h · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Azure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3: API, Azure Netherlands - prod-eu-west-3: Ingestion, Azure Netherlands - prod-eu-west-3: Public Probes
Regions
eu, eu-west-3
Down Index
31of 100

What to do

  • Check whether you use Grafana Cloud Azure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3: API, Azure Netherlands - prod-eu-west-3: Ingestion, Azure Netherlands - prod-eu-west-3: Public Probes in eu, eu-west-3. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 3h it lasted.

    Anything that failed between 2026-03-24 09:08 UTC and 2026-03-25 12:52 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 6

  1. investigating

    We are currently experiencing degraded writes for mimir-prod-22 in prod-eu-west-3 since 08:45Z.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    We have not observed any recent errors, but we will continue to monitor while we work with our CSP.

    provider

  4. investigating

    We are moving this back to 'Investigating' as we are now observing a substantial drop in successful ingestion and increase in write path errors, and elevated rule evaluation latency and error. Reads are mostly fine. Our Engineering team is actively investigating this and we will provide further updates as our investigation progresses.

    provider

  5. investigating

    This is also now impacting Logs and Synthetic Monitoring in prod-eu-west-3. For Synthetic Monitoring, users might observe errors pushing check execution metrics, and this can eventually lead to missing data. In addition, users might observe errors evaluating Synthetic Monitoring provisioned alert rule evaluations, and this can lead to missed alerts. For Logs, there is no immediate impact on alerts, however, remote writes to Mimir is delayed which means users may see gaps in their recording rules.

    provider

  6. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-34933802cd

Is Grafana Cloud still down?

No, this incident was resolved 2026-03-25 12:52 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

1d 3h, from 2026-03-24 09:08 UTC to 2026-03-25 12:52 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named Azure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3: API, Azure Netherlands - prod-eu-west-3: Ingestion, Azure Netherlands - prod-eu-west-3: Public Probes in eu, eu-west-3.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.