- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2
- Regions
- eu, eu-west-2, us, us-east-2
- Down Index
- 44of 100
What to do
Check whether you use Grafana Cloud AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2 in eu, eu-west-2, us, us-east-2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 15m it lasted.
Anything that failed between 2026-07-20 13:48 UTC and 2026-07-20 15:03 UTC may need a replay.Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Grafana Cloud 4
- investigating
We are currently investigating an issue that is causing issues with PDC in the prod-eu-west-2 region. We will provide another update in 1-2 hours.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
A fix has been implemented, and we are observing recovery. We will continue to monitor the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2969e60279
Is Grafana Cloud still down?
No, this incident was resolved 2026-07-20 15:03 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.
How long did it last?
1h 15m, from 2026-07-20 13:48 UTC to 2026-07-20 15:03 UTC, by the times Grafana Cloud posted.
What was affected?
Grafana Cloud named AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2 in eu, eu-west-2, us, us-east-2.
What caused it?
Grafana Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.