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Grafana Cloud

High Latency in prod-ap-south-1

Partial outage Lasted 3h 17m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
AWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Ingestion
Regions
ap-south-1, in
Down Index
38of 100

What to do

  • Check whether you use Grafana Cloud AWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Ingestion in ap-south-1, in. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 17m it lasted.

    Anything that failed between 2026-09-03 09:32 UTC and 2026-09-03 12:49 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 3

  1. investigating

    We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.

    provider

  2. monitoring

    A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c52ac633f4

Is Grafana Cloud still down?

No, this incident was resolved 2026-09-03 12:49 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

3h 17m, from 2026-09-03 09:32 UTC to 2026-09-03 12:49 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Ingestion in ap-south-1, in.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.