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Granola

Notes failing to load in Granola desktop app

Partial outage Lasted 25m · started · Granola's page

Level
confirmed
Worst impact
Partial outage
Down Index
25of 100

What to do

  • Check whether your product depends on Granola. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 25m it lasted.

    Anything that failed between 2026-10-08 14:23 UTC and 2026-10-08 14:48 UTC may need a replay.
  • Subscribe to Granola's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.
Read the postmortem

Updates from Granola 2

  1. investigating

    We're currently experiencing issues with notes and folders failing to load on macOS and Windows. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.

    provider

  2. resolved

    The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at hey@granola.so.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-489ece00c2

Is Granola still down?

No, this incident was resolved 2026-10-08 14:48 UTC. For Granola's live state, see https://down.guide/granola.

How long did it last?

25m, from 2026-10-08 14:23 UTC to 2026-10-08 14:48 UTC, by the times Granola posted.

What caused it?

Granola wrote: "Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon." The postmortem: https://status.granola.ai/incidents/01M4DYB1JXVKB65TJ92GREAP0N

Where does this come from?

Granola's official status page, https://status.granola.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.