Granola app services down

What to do

• Check whether your product depends on Granola. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 39m it lasted.

  Anything that failed between 2026-10-28 21:09 UTC and 2026-10-28 22:48 UTC may need a replay.

• Subscribe to Granola's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 4

1. investigatingOct 28, 2026, 9:09 PM UTC

   We're experiencing some issues with the Granola app. Some app functions aren't working, such as: • document syncing • generating enhanced notes • creating new notes We're investigating urgently and will update within the next 30 minutes.

   provider

2. investigatingOct 28, 2026, 10:15 PM UTC

   Most Granola services are down while we continue to investigate this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing.

   provider

3. monitoringOct 28, 2026, 10:35 PM UTC

   We've identified the root cause and Granola services are operational again - we apologize for any disruption. Any transcribed meetings taken during the outage should be safe, you should be able to retry note generation without issue.

   provider

4. resolvedOct 28, 2026, 10:48 PM UTC

   We should be back up and running again. If you're still having problems, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").

   provider

Corrections

None so far.

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