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Greenhouse

GHR Outage

Major outage Lasted 36m · started · Greenhouse's page

Level
confirmed
Worst impact
Major outage
Components
Silo 7, Silo 8, Silo 9
Down Index
39of 100

What to do

  • Check whether you use Greenhouse Silo 7, Silo 8, Silo 9. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

    Anything that failed between 2026-05-22 15:49 UTC and 2026-05-22 16:25 UTC may need a replay.
  • Subscribe to Greenhouse's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=greenhouse works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Greenhouse 3

  1. investigating

    We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

    provider

  2. resolved

    An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

    provider

  3. postmortem

    **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c80c7def64

Is Greenhouse still down?

No, this incident was resolved 2026-05-22 16:25 UTC. For Greenhouse's live state, see https://down.guide/greenhouse.

How long did it last?

36m, from 2026-05-22 15:49 UTC to 2026-05-22 16:25 UTC, by the times Greenhouse posted.

What was affected?

Greenhouse named Silo 7, Silo 8, Silo 9.

What caused it?

Greenhouse hasn't published a root cause. If it does, it shows here.

Where does this come from?

Greenhouse's official status page, https://status.greenhouse.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.