Skip to main content
Hasura Cloud

PromptQL Access Issue for Public and Private DDN

Degraded Lasted 18m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
15of 100

What to do

  • Check whether your product depends on Hasura Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18m it lasted.

    Anything that failed between 2025-03-12 05:36 UTC and 2025-03-12 05:54 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 4

  1. investigating

    We are experiencing issues accessing PromptQL for both public and private DDN. Our team is actively investigating the issue.

    provider

  2. identified

    We have Identified the issue and a patch has been deployed

    provider

  3. monitoring

    The issue has been resolved, and we are currently monitoring the infrastructure.

    provider

  4. resolved

    The issue has been resolved, and all PromptQL services are now accessible to customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-451b031dd1

Is Hasura Cloud still down?

No, this incident was resolved 2025-03-12 05:54 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

18m, from 2025-03-12 05:36 UTC to 2025-03-12 05:54 UTC, by the times Hasura Cloud posted.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.