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Hasura Cloud

Google Cloud and Cloudflare outage affecting Hasura Cloud/DDN/PromptQL

Partial outage Lasted 4h 3m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
us, us-central1
Down Index
39of 100

What to do

  • Check whether you use Hasura Cloud in us, us-central1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 3m it lasted.

    Anything that failed between 2025-06-12 18:35 UTC and 2025-06-12 22:38 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 6

  1. investigating

    We are currently investigating potential issues affecting services on Google Cloud Platform. Some functionality may be impacted. We will share updates as soon as more information becomes available.

    provider

  2. investigating

    There is an ongoing incident with Google Cloud (https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW) and Cloudflare (https://www.cloudflarestatus.com/incidents/25r9t0vz99rp) that is impacting Hasura Cloud. We're trying to gauge the impact, but our monitoring systems that are powered by Google Cloud are unavailable. So far, it doesn't look like GraphQL or PromptQL APIs are affected. What is NOT working: - Creating builds on DDN - Creating new data planes on DDN - Traces and monitoring on Console

    provider

  3. investigating

    The Google Cloud outage is affecting Anthropic (status page (https://status.anthropic.com/)) as well, affecting most of the PromptQL projects using Claude models. Users might see intermittent failures when using PromptQL API or the Playground.

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  4. investigating

    Google Cloud is reporting that all regions except us-central1 have recovered. Most of Hasura monitoring services are in us-central1 region. We're continuing to monitor the recovery.

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  5. identified

    Most of the components have recovered, except for our monitoring system. Viewing traces on the console are still affected.

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  6. resolved

    Everything is operational now. Incidents are now resolved at Cloudflare, Google Cloud is still monitoring the situation, but we are not seeing any impact.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-469fb51e3b

Is Hasura Cloud still down?

No, this incident was resolved 2025-06-12 22:38 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

4h 3m, from 2025-06-12 18:35 UTC to 2025-06-12 22:38 UTC, by the times Hasura Cloud posted.

What was affected?

Hasura Cloud named in us, us-central1.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.