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Hasura Cloud

Issues with accessing Hasura Console

Partial outage Lasted 0m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
apac, au, ca, eu
Down Index
34of 100

What to do

  • Check whether you use Hasura Cloud in apac, au, ca, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-11-26 20:25 UTC and 2021-03-24 08:01 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 5

  1. investigating

    A subset of projects are having issues with accessing Hasura Console. We're investigating the issue and preliminary findings indicate that the affected versions are v1.3.3 which were upgraded to the latest `cloud.5` release recently. Engineering is working on the issue.

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  2. investigating

    We're continuing to investigate the issue. GraphQL and other APIs are not affected.

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  3. identified

    We've identified the issue to be a bad build of the console assets. A fix is being deployed.

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  4. monitoring

    We've rolled out a fix and are now monitoring the status. Force refresh if you're still unable access the console.

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  5. resolved

    The incident has been resolved. The root cause was found to be a bad deployment of the console JavaScript assets build following a latest update. The build is now corrected and steps are taken to ensure that console assets are built along with the release builds. The following projects were affected for the following times: - Projects on the Standard plan (1.3) at Sydney, Singapore and Mumbai: Mar 23rd 2021 18:30 hrs UTC to Mar 24th 07:50 hrs UTC - Projects on the Standard plan (1.3) at London and Frankfurt: Mar 24th 2021 06:00 hrs UTC to Mar 24th 07:50 hrs UTC - Projects on the Standard plan (1.3) at Canada (Central): Mar 24th 2021 06:30 hrs UTC to Mar 24th 07:50 hrs UTC

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-68e7946415

Is Hasura Cloud still down?

No, this incident was resolved 2021-03-24 08:01 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

0m, from 2024-11-26 20:25 UTC to 2021-03-24 08:01 UTC, by the times Hasura Cloud posted.

What was affected?

Hasura Cloud named in apac, au, ca, eu.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.