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Hasura Cloud

Degraded performance in us-east-2

Degraded Lasted 0m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-2
Down Index
16of 100

What to do

  • Check whether you use Hasura Cloud in us, us-east-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-11-26 20:25 UTC and 2021-01-06 21:24 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 7

  1. investigating

    We are currently investigating degraded performance in us-east-2. Users might be seeing increased response times.

    provider

  2. identified

    We've identified an issue with underlying infrastructure and we're now implementing fixes.

    provider

  3. monitoring

    We've temporarily moved a few projects to new infrastructure and we're monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. investigating

    We have narrowed down the issue to a set of 15 projects that were part of the same node in the us-east-2 region. If notice any slow responses to operations/queries or see any issues when trying to load the console, please try changing the region as a temporary workaround. We expect to have more details in another 60 mins.

    provider

  6. investigating

    We are continuing to investigate this issue.

    provider

  7. resolved

    We’ve fixed the issue with degraded performance and are actively monitoring the situation over the next few hours. If you face any issues, please reach out to us by writing to support@hasura.io or at https://hasura.io/help

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a4c19fe1b5

Is Hasura Cloud still down?

No, this incident was resolved 2021-01-06 21:24 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

0m, from 2024-11-26 20:25 UTC to 2021-01-06 21:24 UTC, by the times Hasura Cloud posted.

What was affected?

Hasura Cloud named in us, us-east-2.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.