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Hasura Cloud

Elevated errors for the Free tier cluster in us-east-2 region

Degraded Lasted 0m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-2
Down Index
16of 100

What to do

  • Check whether you use Hasura Cloud in us, us-east-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-11-26 20:25 UTC and 2021-02-16 14:21 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 3

  1. identified

    We are currently investigating the high error rates(502s) for some of the free-tier tenants in the us-east-2 region. There are no issues with the paid tier cluster in any of the regions. We will update the findings here.

    provider

  2. monitoring

    We have rolled out the fix and we see the tenants facing the issues are back up. We are actively monitoring for anomalies and outliers tenants. We would update the issue in the next 15 minutes.

    provider

  3. resolved

    We can confirm all the free tenants in us-east-2 region which were having problems are responding well and everything seems to be working as expected. Sorry for the inconvenience and trouble faced. We are working hard to keep our system up and running and trying to improve the service. Thanks for your support.

    provider

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Corrections

None so far.

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Questions about DWN-dbfe7d86de

Is Hasura Cloud still down?

No, this incident was resolved 2021-02-16 14:21 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

0m, from 2024-11-26 20:25 UTC to 2021-02-16 14:21 UTC, by the times Hasura Cloud posted.

What was affected?

Hasura Cloud named in us, us-east-2.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.