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Hasura Cloud

Project/Data Plane API DNS resolution failure with Hasura Cloud, DDN and PromptQL

Partial outage Lasted 1h 11m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on Hasura Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.

    Anything that failed between 2026-05-08 14:39 UTC and 2026-05-08 15:50 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 7

  1. investigating

    We're investigating alerts

    provider

  2. investigating

    Current signals point to DNS resolution errors with hasura.app domain

    provider

  3. investigating

    All systems are impacted. DNS resolution failures for hasura.app are affecting all systems.

    provider

  4. monitoring

    We've applied a fix and are seeing recovery.

    provider

  5. monitoring

    We're continuing to monitor.

    provider

  6. monitoring

    The issue has been resolved and services are restored. Due to DNS caching, some users may continue to experience connectivity issues cached records expire. We recommend clearing the cache wherever possible.

    provider

  7. resolved

    Incident is resolved. Please reach out to our support team if you're still encountering issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e38653847a

Is Hasura Cloud still down?

No, this incident was resolved 2026-05-08 15:50 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

1h 11m, from 2026-05-08 14:39 UTC to 2026-05-08 15:50 UTC, by the times Hasura Cloud posted.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.