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HeyGen

"Generate Result" Button Not Responding

Degraded Lasted 1m · started · HeyGen's page

Level
confirmed
Worst impact
Degraded
Down Index
9of 100

What to do

  • Check whether your product depends on HeyGen. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1m it lasted.

    Anything that failed between 2026-04-29 18:00 UTC and 2026-04-29 18:01 UTC may need a replay.
  • Subscribe to HeyGen's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=heygen works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from HeyGen 2

  1. monitoring

    [https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f](https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f "https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f")

    provider

  2. resolved

    [https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f](https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f "https://www.heygenverse.com/a/f2f4f441-aa1a-4ada-9200-aa7d1a79e07f")

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6e39d59d97

Is HeyGen still down?

No, this incident was resolved 2026-04-29 18:01 UTC. For HeyGen's live state, see https://down.guide/heygen.

How long did it last?

1m, from 2026-04-29 18:00 UTC to 2026-04-29 18:01 UTC, by the times HeyGen posted.

What caused it?

HeyGen hasn't published a root cause. If it does, it shows here.

Where does this come from?

HeyGen's official status page, https://status.heygen.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.