← Providers HeyGen isn't working for me
Reports count in aggregate against normal levels; one alone never makes a claim.
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Open incidents What HeyGen has posted and not resolved.
HeyGen has no open incidents.
90 days
Daily history Worst impact each day, from the provider's own incidents.
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2026-08-09: no incidents 2026-08-10: no incidents 2026-08-11: no incidents 2026-08-12: no incidents 2026-08-13: no incidents 2026-08-14: no incidents 2026-08-15: no incidents 2026-08-16: no incidents 2026-08-17: no incidents 2026-08-18: no incidents 2026-08-19: no incidents 2026-08-20: no incidents 2026-08-21: no incidents 2026-08-22: no incidents 2026-08-23: no incidents 2026-08-24: no incidents 2026-08-25: no incidents 2026-08-26: no incidents 2026-08-27: no incidents 2026-08-28: no incidents 2026-08-29: no incidents 2026-08-30: no incidents 2026-08-31: no incidents 2026-09-01: no incidents 2026-09-02: no incidents 2026-09-03: no incidents 2026-09-04: no incidents 2026-09-05: no incidents 2026-09-06: no incidents 2026-09-07: no incidents 2026-09-08: no incidents 2026-09-09: no incidents 2026-09-10: no incidents 2026-09-11: no incidents 2026-09-12: no incidents 2026-09-13: no incidents 2026-09-14: no incidents 2026-09-15: no incidents 2026-09-16: no incidents 2026-09-17: no incidents 2026-09-18: no incidents 2026-09-19: no incidents 2026-09-20: no incidents 2026-09-21: no incidents 2026-09-22: no incidents 2026-09-23: no incidents 2026-09-24: no incidents 2026-09-25: no incidents 2026-09-26: no incidents 2026-09-27: no incidents 2026-09-28: no incidents 2026-09-29: no incidents 2026-09-30: no incidents 2026-10-01: no incidents 2026-10-02: no incidents 2026-10-03: no incidents 2026-10-04: no incidents 2026-10-05: no incidents 2026-10-06: no incidents 2026-10-07: no incidents 2026-10-08: no incidents 2026-10-09: no incidents 2026-10-10: no incidents 2026-10-11: no incidents 2026-10-12: no incidents 2026-10-13: no incidents 2026-10-14: no incidents 2026-10-15: no incidents 2026-10-16: no incidents 2026-10-17: no incidents 2026-10-18: no incidents 2026-10-19: no incidents 2026-10-20: no incidents 2026-10-21: no incidents 2026-10-22: no incidents 2026-10-23: no incidents 2026-10-24: no incidents 2026-10-25: no incidents 2026-10-26: no incidents 2026-10-27: no incidents 2026-10-28: no incidents 2026-10-29: no incidents 2026-10-30: no incidents 2026-10-31: no incidents 2026-11-01: no incidents 2026-11-02: no incidents 2026-11-03: no incidents 2026-11-04: no incidents 2026-11-05: no incidents 2026-11-06: no incidents https://app.heygen.com Operational
2026-08-09: no incidents 2026-08-10: no incidents 2026-08-11: no incidents 2026-08-12: no incidents 2026-08-13: no incidents 2026-08-14: no incidents 2026-08-15: no incidents 2026-08-16: no incidents 2026-08-17: no incidents 2026-08-18: no incidents 2026-08-19: no incidents 2026-08-20: no incidents 2026-08-21: no incidents 2026-08-22: no incidents 2026-08-23: no incidents 2026-08-24: no incidents 2026-08-25: no incidents 2026-08-26: no incidents 2026-08-27: no incidents 2026-08-28: no incidents 2026-08-29: no incidents 2026-08-30: no incidents 2026-08-31: no incidents 2026-09-01: no incidents 2026-09-02: no incidents 2026-09-03: no incidents 2026-09-04: no incidents 2026-09-05: no incidents 2026-09-06: no incidents 2026-09-07: no incidents 2026-09-08: no incidents 2026-09-09: no incidents 2026-09-10: no incidents 2026-09-11: no incidents 2026-09-12: no incidents 2026-09-13: no incidents 2026-09-14: no incidents 2026-09-15: no incidents 2026-09-16: no incidents 2026-09-17: no incidents 2026-09-18: no incidents 2026-09-19: no incidents 2026-09-20: no incidents 2026-09-21: no incidents 2026-09-22: no incidents 2026-09-23: no incidents 2026-09-24: no incidents 2026-09-25: no incidents 2026-09-26: no incidents 2026-09-27: no incidents 2026-09-28: no incidents 2026-09-29: no incidents 2026-09-30: no incidents 2026-10-01: no incidents 2026-10-02: no incidents 2026-10-03: no incidents 2026-10-04: no incidents 2026-10-05: no incidents 2026-10-06: no incidents 2026-10-07: no incidents 2026-10-08: no incidents 2026-10-09: no incidents 2026-10-10: no incidents 2026-10-11: no incidents 2026-10-12: no incidents 2026-10-13: no incidents 2026-10-14: no incidents 2026-10-15: no incidents 2026-10-16: no incidents 2026-10-17: no incidents 2026-10-18: no incidents 2026-10-19: no incidents 2026-10-20: no incidents 2026-10-21: no incidents 2026-10-22: no incidents 2026-10-23: no incidents 2026-10-24: no incidents 2026-10-25: no incidents 2026-10-26: no incidents 2026-10-27: no incidents 2026-10-28: no incidents 2026-10-29: no incidents 2026-10-30: no incidents 2026-10-31: no incidents 2026-11-01: no incidents 2026-11-02: no incidents 2026-11-03: no incidents 2026-11-04: no incidents 2026-11-05: no incidents 2026-11-06: no incidents https://api.heygen.com Operational
2026-08-09: no incidents 2026-08-10: no incidents 2026-08-11: no incidents 2026-08-12: no incidents 2026-08-13: no incidents 2026-08-14: no incidents 2026-08-15: no incidents 2026-08-16: no incidents 2026-08-17: no incidents 2026-08-18: no incidents 2026-08-19: no incidents 2026-08-20: no incidents 2026-08-21: no incidents 2026-08-22: no incidents 2026-08-23: no incidents 2026-08-24: no incidents 2026-08-25: no incidents 2026-08-26: no incidents 2026-08-27: no incidents 2026-08-28: no incidents 2026-08-29: no incidents 2026-08-30: no incidents 2026-08-31: no incidents 2026-09-01: no incidents 2026-09-02: no incidents 2026-09-03: no incidents 2026-09-04: no incidents 2026-09-05: no incidents 2026-09-06: no incidents 2026-09-07: no incidents 2026-09-08: no incidents 2026-09-09: no incidents 2026-09-10: no incidents 2026-09-11: no incidents 2026-09-12: no incidents 2026-09-13: no incidents 2026-09-14: no incidents 2026-09-15: no incidents 2026-09-16: no incidents 2026-09-17: no incidents 2026-09-18: no incidents 2026-09-19: no incidents 2026-09-20: no incidents 2026-09-21: no incidents 2026-09-22: no incidents 2026-09-23: no incidents 2026-09-24: no incidents 2026-09-25: no incidents 2026-09-26: no incidents 2026-09-27: no incidents 2026-09-28: no incidents 2026-09-29: no incidents 2026-09-30: no incidents 2026-10-01: no incidents 2026-10-02: no incidents 2026-10-03: no incidents 2026-10-04: no incidents 2026-10-05: no incidents 2026-10-06: no incidents 2026-10-07: no incidents 2026-10-08: no incidents 2026-10-09: no incidents 2026-10-10: no incidents 2026-10-11: no incidents 2026-10-12: no incidents 2026-10-13: no incidents 2026-10-14: no incidents 2026-10-15: no incidents 2026-10-16: no incidents 2026-10-17: no incidents 2026-10-18: no incidents 2026-10-19: no incidents 2026-10-20: no incidents 2026-10-21: no incidents 2026-10-22: no incidents 2026-10-23: no incidents 2026-10-24: no incidents 2026-10-25: no incidents 2026-10-26: no incidents 2026-10-27: no incidents 2026-10-28: no incidents 2026-10-29: no incidents 2026-10-30: no incidents 2026-10-31: no incidents 2026-11-01: no incidents 2026-11-02: no incidents 2026-11-03: no incidents 2026-11-04: no incidents 2026-11-05: no incidents 2026-11-06: no incidents https://www.liveavatar.com Operational
2026-08-09: no incidents 2026-08-10: no incidents 2026-08-11: no incidents 2026-08-12: no incidents 2026-08-13: no incidents 2026-08-14: no incidents 2026-08-15: no incidents 2026-08-16: no incidents 2026-08-17: no incidents 2026-08-18: no incidents 2026-08-19: no incidents 2026-08-20: no incidents 2026-08-21: no incidents 2026-08-22: no incidents 2026-08-23: no incidents 2026-08-24: no incidents 2026-08-25: no incidents 2026-08-26: no incidents 2026-08-27: no incidents 2026-08-28: no incidents 2026-08-29: no incidents 2026-08-30: no incidents 2026-08-31: no incidents 2026-09-01: no incidents 2026-09-02: no incidents 2026-09-03: no incidents 2026-09-04: no incidents 2026-09-05: no incidents 2026-09-06: no incidents 2026-09-07: no incidents 2026-09-08: no incidents 2026-09-09: no incidents 2026-09-10: no incidents 2026-09-11: no incidents 2026-09-12: no incidents 2026-09-13: no incidents 2026-09-14: no incidents 2026-09-15: no incidents 2026-09-16: no incidents 2026-09-17: no incidents 2026-09-18: no incidents 2026-09-19: no incidents 2026-09-20: no incidents 2026-09-21: no incidents 2026-09-22: no incidents 2026-09-23: no incidents 2026-09-24: no incidents 2026-09-25: no incidents 2026-09-26: no incidents 2026-09-27: no incidents 2026-09-28: no incidents 2026-09-29: no incidents 2026-09-30: no incidents 2026-10-01: no incidents 2026-10-02: no incidents 2026-10-03: no incidents 2026-10-04: no incidents 2026-10-05: no incidents 2026-10-06: no incidents 2026-10-07: no incidents 2026-10-08: no incidents 2026-10-09: no incidents 2026-10-10: no incidents 2026-10-11: no incidents 2026-10-12: no incidents 2026-10-13: no incidents 2026-10-14: no incidents 2026-10-15: no incidents 2026-10-16: no incidents 2026-10-17: no incidents 2026-10-18: no incidents 2026-10-19: no incidents 2026-10-20: no incidents 2026-10-21: no incidents 2026-10-22: no incidents 2026-10-23: no incidents 2026-10-24: no incidents 2026-10-25: no incidents 2026-10-26: no incidents 2026-10-27: no incidents 2026-10-28: no incidents 2026-10-29: no incidents 2026-10-30: no incidents 2026-10-31: no incidents 2026-11-01: no incidents 2026-11-02: no incidents 2026-11-03: no incidents 2026-11-04: no incidents 2026-11-05: no incidents 2026-11-06: no incidents https://app.liveavatar.com Operational
2026-08-09: no incidents 2026-08-10: no incidents 2026-08-11: no incidents 2026-08-12: no incidents 2026-08-13: no incidents 2026-08-14: no incidents 2026-08-15: no incidents 2026-08-16: no incidents 2026-08-17: no incidents 2026-08-18: no incidents 2026-08-19: no incidents 2026-08-20: no incidents 2026-08-21: no incidents 2026-08-22: no incidents 2026-08-23: no incidents 2026-08-24: no incidents 2026-08-25: no incidents 2026-08-26: no incidents 2026-08-27: no incidents 2026-08-28: no incidents 2026-08-29: no incidents 2026-08-30: no incidents 2026-08-31: no incidents 2026-09-01: no incidents 2026-09-02: no incidents 2026-09-03: no incidents 2026-09-04: no incidents 2026-09-05: no incidents 2026-09-06: no incidents 2026-09-07: no incidents 2026-09-08: no incidents 2026-09-09: no incidents 2026-09-10: no incidents 2026-09-11: no incidents 2026-09-12: no incidents 2026-09-13: no incidents 2026-09-14: no incidents 2026-09-15: no incidents 2026-09-16: no incidents 2026-09-17: no incidents 2026-09-18: no incidents 2026-09-19: no incidents 2026-09-20: no incidents 2026-09-21: no incidents 2026-09-22: no incidents 2026-09-23: no incidents 2026-09-24: no incidents 2026-09-25: no incidents 2026-09-26: no incidents 2026-09-27: no incidents 2026-09-28: no incidents 2026-09-29: no incidents 2026-09-30: no incidents 2026-10-01: no incidents 2026-10-02: no incidents 2026-10-03: no incidents 2026-10-04: no incidents 2026-10-05: no incidents 2026-10-06: no incidents 2026-10-07: no incidents 2026-10-08: no incidents 2026-10-09: no incidents 2026-10-10: no incidents 2026-10-11: no incidents 2026-10-12: no incidents 2026-10-13: no incidents 2026-10-14: no incidents 2026-10-15: no incidents 2026-10-16: no incidents 2026-10-17: no incidents 2026-10-18: no incidents 2026-10-19: no incidents 2026-10-20: no incidents 2026-10-21: no incidents 2026-10-22: no incidents 2026-10-23: no incidents 2026-10-24: no incidents 2026-10-25: no incidents 2026-10-26: no incidents 2026-10-27: no incidents 2026-10-28: no incidents 2026-10-29: no incidents 2026-10-30: no incidents 2026-10-31: no incidents 2026-11-01: no incidents 2026-11-02: no incidents 2026-11-03: no incidents 2026-11-04: no incidents 2026-11-05: no incidents 2026-11-06: no incidents https://api.liveavatar.com Operational
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Last 90 days in numbers From the provider's own posts, including history read from its archive.
Uptime 99.99%since Feb 2
Incidents 8on 10 days
Median duration 2h 23m
Longest 1d 4h
Postmortem rate n/apartial and major outages Reports
People reporting problems Hourly counts, last 24 hours.
No reports in the last 24 hours.
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Atom JSON Feed
https://down.guide/feed?provider=heygen&format=atom Open feed The same entries as Atom, for readers that prefer it.
https://down.guide/feed?provider=heygen&format=json Open feed The same entries as JSON Feed 1.1, each with the full incident under _down_guide, for scripts.
incident fixed and monitoring Oct 10, 2026, 12:37 AM UTC lasted 1d 4h
Video Agent Outage Oct 4, 2026, 10:13 PM UTC lasted 42m
HeyGen Video Workflow Failures Sep 18, 2026, 11:03 PM UTC lasted 6h 17m
Seedance Outage Sep 16, 2026, 6:55 PM UTC lasted 2m
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions Sep 9, 2026, 7:25 PM UTC lasted 3h 39m
Increase load on our DB causing service degradation Aug 20, 2026, 4:14 AM UTC lasted 1h 6m
Degraded Service Aug 17, 2026, 3:26 PM UTC lasted 29m
Elevated video translate latency and failure Aug 13, 2026, 5:36 AM UTC lasted 9h 37m
HeyGen status: questions Is HeyGen down right now? No known problems: HeyGen's status page says operational (checked 2026-11-06 19:02 UTC from HeyGen's official status page).
What is HeyGen's uptime? 99.99% over the last 90 days, from the incidents HeyGen posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.
When was HeyGen's last outage? incident fixed and monitoring, starting 2026-10-10 00:37 UTC and lasting 1d 4h: https://down.guide/heygen/DWN-1b6085527d
How do I get alerts when HeyGen goes down? Subscribe to https://down.guide/feed?provider=heygen (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.
Where does down.guide get HeyGen's status? From HeyGen's official status page, https://status.heygen.com, read every minute. HeyGen's words are quoted verbatim and linked.