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Hightouch

Hightouch app errors in GCP europe-west1 workspaces

Degraded Lasted 22m · started · Hightouch's page

Level
confirmed
Worst impact
Degraded
Components
GCP europe-west1 (Belgium)
Regions
eu, europe-west1
Down Index
23of 100

What to do

  • Check whether you use Hightouch GCP europe-west1 (Belgium) in eu, europe-west1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 22m it lasted.

    Anything that failed between 2026-03-12 12:53 UTC and 2026-03-12 13:16 UTC may need a replay.
  • Subscribe to Hightouch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hightouch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hightouch 2

  1. investigating

    We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region. Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.

    provider

  2. resolved

    We have identified and resolved the issue that caused intermittent failures for some in-app operations in workspaces hosted in the GCP europe-west1 region between 4:30 AM and 12:38 PM UTC. In-app behavior has returned to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-53a1e24686

Is Hightouch still down?

No, this incident was resolved 2026-03-12 13:16 UTC. For Hightouch's live state, see https://down.guide/hightouch.

How long did it last?

22m, from 2026-03-12 12:53 UTC to 2026-03-12 13:16 UTC, by the times Hightouch posted.

What was affected?

Hightouch named GCP europe-west1 (Belgium) in eu, europe-west1.

What caused it?

Hightouch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hightouch's official status page, https://status.hightouch.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.