- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 23of 100
What to do
Check whether your product depends on Hightouch. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 19h it lasted.
Anything that failed between 2025-07-04 16:00 UTC and 2025-07-07 11:06 UTC may need a replay.Subscribe to Hightouch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hightouch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hightouch 1
- resolved
Starting on Friday July 4, 2025, the number of errors in our tunneling service began to increase. This issue has been fully resolved, but elevated networking errors may have caused sync failures for a subset of syncs that use tunnels over the weekend.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-559476b76f
Is Hightouch still down?
No, this incident was resolved 2025-07-07 11:06 UTC. For Hightouch's live state, see https://down.guide/hightouch.
How long did it last?
2d 19h, from 2025-07-04 16:00 UTC to 2025-07-07 11:06 UTC, by the times Hightouch posted.
What caused it?
Hightouch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hightouch's official status page, https://status.hightouch.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.