- Level
- confirmed
- Worst impact
- Degraded
- Components
- Event syncing (US), Event syncing (EU)
- Regions
- eu, us
- Down Index
- 22of 100
What to do
Check whether you use Hightouch Event syncing (US), Event syncing (EU) in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12m it lasted.
Anything that failed between 2025-10-08 18:51 UTC and 2025-10-08 19:03 UTC may need a replay.Subscribe to Hightouch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hightouch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hightouch 2
- monitoring
We identified and mitigated an issue causing delays for events to warehouse syncs beginning around 1:00 PM ET. Event ingestion and event forwarding syncs were unaffected. No data was dropped. We are processing the backlog and expect all syncs to be caught up shortly.
provider
- resolved
This is now resolved. We have fully processed the backlog and syncs are now caught up and running as expected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bf41ceb194
Is Hightouch still down?
No, this incident was resolved 2025-10-08 19:03 UTC. For Hightouch's live state, see https://down.guide/hightouch.
How long did it last?
12m, from 2025-10-08 18:51 UTC to 2025-10-08 19:03 UTC, by the times Hightouch posted.
What was affected?
Hightouch named Event syncing (US), Event syncing (EU) in eu, us.
What caused it?
Hightouch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hightouch's official status page, https://status.hightouch.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.