- Level
- confirmed
- Worst impact
- Degraded
- Components
- Destinations
- Down Index
- 18of 100
What to do
Check whether you use Hightouch Destinations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 1m it lasted.
Anything that failed between 2025-08-28 20:28 UTC and 2025-08-28 21:29 UTC may need a replay.Subscribe to Hightouch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hightouch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hightouch 2
- identified
We have identified an issue with some destinations where null values are causing sync runs to fail. We have identified the fix and are rolling out shortly.
provider
- resolved
This incident has been resolved. Any incorrectly rejected rows will sync correctly on their next sync run.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d6e28095bb
Is Hightouch still down?
No, this incident was resolved 2025-08-28 21:29 UTC. For Hightouch's live state, see https://down.guide/hightouch.
How long did it last?
1h 1m, from 2025-08-28 20:28 UTC to 2025-08-28 21:29 UTC, by the times Hightouch posted.
What was affected?
Hightouch named Destinations.
What caused it?
Hightouch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hightouch's official status page, https://status.hightouch.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.