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Hightouch

Delay in dbt model updates

Degraded Lasted 1h 9m · started · Hightouch's page

Level
confirmed
Worst impact
Degraded
Components
dbt
Down Index
19of 100

What to do

  • Check whether you use Hightouch dbt. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 9m it lasted.

    Anything that failed between 2025-09-02 17:13 UTC and 2025-09-02 18:22 UTC may need a replay.
  • Subscribe to Hightouch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hightouch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hightouch 3

  1. identified

    We have identified an issue causing metadata for dbt models and Github commit checks to be delayed beginning on Friday, August 29th. All syncs are operating as normal. We are shipping an update which should be live here shortly.

    provider

  2. monitoring

    A fix is currently being deployed. We will continue to monitor closely to ensure the issue is fully resolved.

    provider

  3. resolved

    This issue has been resolved. We apologize for any disruptions to your day.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-db2b863625

Is Hightouch still down?

No, this incident was resolved 2025-09-02 18:22 UTC. For Hightouch's live state, see https://down.guide/hightouch.

How long did it last?

1h 9m, from 2025-09-02 17:13 UTC to 2025-09-02 18:22 UTC, by the times Hightouch posted.

What was affected?

Hightouch named dbt.

What caused it?

Hightouch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hightouch's official status page, https://status.hightouch.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.